Psychological Safety is a prerequisite for all UA Agility Series courses.
This course presents the PDCA (Plan-Do-Check-Act) cycle, a four-step problem-solving model that emphasizes the importance of learning from improvement. As a circle with no end, the PDCA cycle should be repeated again and again for continuous improvement.
It also presents the Kata technique that will allow you to start applying the PDCA problem-solving routine to improve your processes as a daily routine.